rsstelecom https://www.idc.com/rss/2813.do IDC RSS alerts rsstelecom https://www.idc.com/getdoc.jsp?containerId=US46938020&utm_medium=rss_feed&utm_source=Alert&utm_campaign=rss_syndication <P>This IDC Survey Spotlight analyzes results from IDC's<I> COVID-19 I</I><I>mpact on </I><I>IT S</I><I>pending </I><I>Survey</I><I>,</I> conducted during the September 28 to October 6, 2020, period. We surveyed 649 respondents:</P><UL><LI>100 from United States</LI><LI>337 from APAC</LI><LI>212 from EMEA</LI><LI>62% IT</LI><LI>38% LOB</LI><LI>22% C-level</LI></UL><P>This IDC Survey Spotlight specifically highlights respondent organizations asked about their planned collaboration plans spending in 2021 compared with their actual spending in 2020 (after COVID-19 adjustments).</P> IDC Survey Spotlight Tue, 20 Oct 2020 04:00:00 GMT Rich Costello rsstelecom https://www.idc.com/getdoc.jsp?containerId=prAP46926720&utm_medium=rss_feed&utm_source=Alert&utm_campaign=rss_syndication SINGAPORE, October 13th, 2020 – The unified communication and collaboration (UC&C) market has been consistently gaining traction across the world and in Asia/Pacific following the COVID-19 pandemic. Lockdown restrictions imposed by local governments, work from home policies, and social distancing protocol have resulted in disruption of normal life and created the need for remote collaboration among employees across the distributed workplace. IDC Asia/Pacific’s latest report titled Asia/Pacific Unified Communication and Collaboration Market Assessment highlights end-user adoption trends, drivers, vendor shares and landscape, and market size assessment in 2019. Research Press Release Mon, 12 Oct 2020 04:00:00 GMT rsstelecom https://www.idc.com/getdoc.jsp?containerId=prEUR246902520&utm_medium=rss_feed&utm_source=Alert&utm_campaign=rss_syndication Prague, FOR IMMEDIATE RELEASE —Spending on telecommunications and pay TV services in Europe, the Middle East, and Africa (EMEA) will reach $469 billion in 2020, representing a decrease of 2.1% year on year, according to the Worldwide Semiannual Telecom Services Tracker published by International Data Corporation (IDC ). IDC does not expect the EMEA telecom services market to return to pre-COVID-19 spending levels before 2024. Research Press Release Thu, 01 Oct 2020 04:00:00 GMT rsstelecom https://www.idc.com/getdoc.jsp?containerId=lcUS46900620&utm_medium=rss_feed&utm_source=Alert&utm_campaign=rss_syndication <P>On September 22, Microsoft quietly launched its first salvo into the sizzling cloud communications segment with the news of the release of Azure Communication Services. The announcement came via a blog post by Scott Van Vliet, corporate vice president in the Intelligent Communications group. </P> IDC Link Thu, 01 Oct 2020 04:00:00 GMT Courtney Munroe rsstelecom https://www.idc.com/getdoc.jsp?containerId=prUS46903720&utm_medium=rss_feed&utm_source=Alert&utm_campaign=rss_syndication Worldwide unified communications & collaboration (UC&C) revenue grew 25.1% year over year to $11.5 billion in Q2 2020, according to IDC. Tracker Press Release Thu, 01 Oct 2020 04:00:00 GMT rsstelecom https://www.idc.com/getdoc.jsp?containerId=US46085120&utm_medium=rss_feed&utm_source=Alert&utm_campaign=rss_syndication <P>This IDC Vendor Profile provides an overview of the one of the largest and fastest-growing CPaaS providers. While its growth slowed during the first half of 2020, Twilio has strong momentum, and as companies enter a post-COVID-19 period of accelerated digital transformation, Twilio is well poised to both lead and leverage the tremendous momentum of enterprise demand for innovative customer engagement tool and applications. The company is building on its strong contact center platform and continues to churn out additional tools and features to push the boundaries of CPaaS in the enterprise segment.</P> Vendor Profile Tue, 29 Sep 2020 04:00:00 GMT Courtney Munroe rsstelecom https://www.idc.com/getdoc.jsp?containerId=US45918920&utm_medium=rss_feed&utm_source=Alert&utm_campaign=rss_syndication <P>This IDC Market Analysis Perspective explores the market leaders in the collaborative applications functional markets: team collaborative applications, conferencing, enterprise communities, and email applications. This document also explores the factors that are driving, changing, and influencing this market; the impact of artificial intelligence and machine learning; the increase in integrations to boost productivity; and what vendors and technology buyers need to consider.</P><P>Collaborative applications are the hallmark of a digitally transformed company. They connect people and their teams and their work in one place — along with the communications that add value to those work assets. In 2020, the early adopters of collaboration were rewarded, and these markets have since accelerated even more. Collaborative applications are the new center of the future of work. They support working securely from anywhere and on any device, integrating the complete IT stack and adding new forms of communications, artificial intelligence, and machine learning.</P> Market Analysis Perspective Mon, 28 Sep 2020 04:00:00 GMT Wayne Kurtzman rsstelecom https://www.idc.com/getdoc.jsp?containerId=prUS46886120&utm_medium=rss_feed&utm_source=Alert&utm_campaign=rss_syndication Worldwide spending on telecommunication and pay TV services will reach $1.55 trillion in 2020, a decrease of 1.4% year over year, according to the IDC Worldwide Semiannual Telecom Services Tracker. Tracker Press Release Fri, 25 Sep 2020 04:00:00 GMT rsstelecom https://www.idc.com/getdoc.jsp?containerId=US46851820&utm_medium=rss_feed&utm_source=Alert&utm_campaign=rss_syndication <P>This IDC Perspective discusses new enterprise applications that are aiding business resiliency. In response to the COVID-19 pandemic, resilient organizations have filled in business process gaps with new enterprise applications. In the latest <I>COVID-19</I> <I>Impact on IT Spending Survey</I> (conducted from August 26 to September 6, 2020), IDC confirms that organizations are both purchasing and creating new applications. Globally, organizations have purchased or created on average at least three new applications. This document defines these new enterprise application spending areas.</P><P>"The pandemic has brought a new organizational focus on productivity. Semiautomated processes have continued too long and now their inefficiencies have become magnified. Every enterprise technology application is now being scrutinized by organizations to fill in the missing technology business process tasks. The quest for completely automated business processes and a pure digital experience is changing enterprise applications," says Mickey North Rizza, program VP, Enterprise Applications and Digital Commerce.</P> IDC Perspective Thu, 24 Sep 2020 04:00:00 GMT Mickey North Rizza, Juliana Beauvais, Kevin Permenter, Jordan Jewell rsstelecom https://www.idc.com/getdoc.jsp?containerId=WC20200917&utm_medium=rss_feed&utm_source=Alert&utm_campaign=rss_syndication <P>This IDC Web Conference presents a discussion by IDC's worldwide telecom analysts on the changing landscape for connectivity and managed network services as well as future investment priorities. As enterprises come to terms with the disruption that 2020 has brought to their businesses, robust, seamless, and reliable connectivity has evolved from being a table stakes function to a strategic element for business continuity and resiliency. With many workforces becoming distributed, new demands for connectivity have emerged. With these learnings in mind, enterprises are reevaluating their network services investments.</P><P>The document includes the results of a recent survey of U.S. enterprises as well as the following discussion topics:</P><UL><LI>How investment priorities have changed across key network services including wireless, MPLS, dedicated internet, VPN, and SD-WAN?</LI><LI>How enterprises are supporting the connectivity of their work-from-home employees as well as solving the key pain points that are being experienced?</LI><LI>How the importance of specific managed network services has shifted since before the COVID-19 pandemic hit the United States?</LI><LI>How the role of capacity on-demand has shifted in 2020?</LI><LI>Which U.S. communications services providers are best positioned to support the "next normal" as it relates to providing connectivity and managed network services?</LI></UL> Web Conference Proceeding: Tech Supplier Wed, 23 Sep 2020 04:00:00 GMT Carrie MacGillivray, Courtney Munroe, Mark Winther